All possible efforts will be made to ship the product within 5 working days or more depending on the area to be serviced and then delivered in next 4-5 working days. Normally orders placed before 1 pm on a business day, we aim to ship the same day, providing card security checks are complete, the payment received and stock availability is confirmed. During busy times, such as holiday periods, there can be processing and shipping delays. Sometimes, if there is any delay in procuring the books or uniform then it may take one/two days extra for shipping the same. If you haven't received your order after 15 days, please drop us a mail us at davpsbachra@ymail.com